this document contains the terms and conditions of the service we provide.
please take some time to review this agreement. Use of our cleaning services constitutes your acceptance of these terms and conditions.
if you have any questions relating to this agreement please contact us.
These terms and conditions constitute the full and complete service agreement (the "Agreement") between you (the "Customer") and Tydii Pty Ltd ("tydii") of Level 2 Riverside Quay, 1 Southbank Blvd, Southbank VIC 3006, Australia for the provision of services by tydii.
Please take some time to review this Agreement. Use of our services constitutes your acceptance of these terms and conditions.
The Customer represents and warrants that:
In addition to the obligations and warranties set out in clause 3 above, the Customer acknowledges and agrees that:
|Account Name:||Diamond Enterprise Holdings Pty Ltd|
|Transaction Ref:||Invoice Ref No or Surname/Address|
If a Cleaner fails to attend the Premises within 1 hour of the Service Time and does not provide the requested Service, tydii will provide the Customer with either:
If the Customer is dissatisfied for any reason with the Service provided, it must inform tydii within 24 hours of completion of the Service. tydii strives to achieve 100% customer satisfaction and will endeavour to resolve the problem quickly and efficiently. Subject to clause 13, tydii may, at its discretion, offer the Customer either of the following:
The Customer indemnifies tydii against:
In the event that the Customer does not provide unencumbered access the Premises for tydii or its Cleaners to provide the Service, the Customer agrees to pay a cancellation fee equivalent to 2 hours cleaning (inclusive of GST) for administrative and travel costs.
The Customer and tydii acknowledge and accept that this Agreement shall be construed and interpreted in accordance with the laws of Victoria and both agree to submit to the exclusive jurisdiction of the courts of Victoria in the event of any dispute.
The Customer agrees that if any term or provision is held invalid, void or unenforceable, then that provision will be considered severable and the remaining terms and provisions shall continue to be binding.
The content of this Agreement is protected by international copyright laws and may be used for personal reference only. Subject to applicable law, permission to copy, alter, reproduce, publish, transmit and/or otherwise distribute this content is forbidden without first obtaining the prior written permission of Tydii Pty Ltd.
The name 'Tydii' is a registered trademark. Subject to applicable law, permission to use this name is forbidden without first obtaining the prior written permission of Tydii Pty Ltd.